Terms of Service

1. Scope & Provider

These Terms of Service govern the use of the web app BESTBUDDY (bestbuddy.fun), operated by MYSYMP AG, Studenstrasse 14B, 6207 Nottwil, Switzerland (CHE-192.170.455). By registering, you accept these terms.

2. Service Description

BESTBUDDY is a free AI wellness companion for tracking nutrition, sleep, fitness and health, including the AI coach "Nanouk", photo meal analysis, reports and gamification elements. Features may be extended or adjusted at any time.

3. No Medical Advice

BESTBUDDY does not replace medical diagnosis, advice or treatment. All content – including AI-generated analyses and recommendations – is for general information only. Always consult a medical professional for health concerns.

4. Registration & Account

An account with a valid email address is required. You are responsible for keeping your password confidential and for all activity under your account. Use is permitted from age 16.

5. Acceptable Use

You agree to use the app for personal, non-commercial purposes only and not to submit unlawful, offensive or harmful content. Automated scraping as well as manipulation or overload attempts are prohibited.

6. Virtual Rewards (Taler)

Taler, energy and other gamification elements are purely virtual rewards with no monetary value. They are non-transferable, non-redeemable and may be adjusted at any time.

7. AI-Generated Content

Analyses, coach responses and blog content are partially created by artificial intelligence. Despite careful design, AI output may be inaccurate or incomplete. Always verify important information independently.

8. Intellectual Property

All rights to the app, the name BESTBUDDY, the mascot Nanouk, its design and content belong to MYSYMP AG. Your own submitted data remains yours; you merely grant us the right to process it to provide the service.

9. Availability

We strive for high availability but do not guarantee uninterrupted operation. Maintenance, updates or technical issues may cause temporary outages.

10. Liability

To the extent permitted by law, the liability of MYSYMP AG is limited to intent and gross negligence. We accept no responsibility for decisions you make based on app content.

11. Privacy

Information on how we process your data can be found in our Privacy Policy at bestbuddy.fun/legal.

12. Termination & Deletion

You can delete your account at any time in the settings. We may suspend or delete accounts that violate these terms.

13. Changes

We may update these Terms of Service. We will announce material changes in the app. Continued use after changes take effect constitutes acceptance.

14. Governing Law

Swiss law applies. The place of jurisdiction – to the extent permitted by law – is the registered office of MYSYMP AG (Nottwil, Switzerland).

15. Contact

Questions about these terms? Contact us at info@mysymp.ch.

Last updated: June 2026 · Legal Notice & Privacy